I was working with a group of tourist businesses in Co. Clare last year and we spent way too much time getting adding a map to their Facebook business pages. Every time we’d add an address based in Co. Clare, Facebook would locate it in a town called ‘Claremorris’ two counties away. We got all their maps working eventually but it took a lot of time and effort.
Adding a map to your Facebook business page has always been a challenge for businesses in Ireland and I’m sure it’s not unique to us. Facebook refuses to recognise some small towns, some spellings and we didn’t have postcodes until recently so pinning our exact location has always been tough.
Having an accurate map on your Facebook business page is becoming essential. Particularly if you are a bricks and mortar business that customers visit.
If you have your map working:
- People can get directions to your location from your Facebook page
- You come up in local searches when people look for businesses like yours
If you get a map on your Facebook business page you will appear in local search results. - People can check in to your premises. When they do this some of their friends will see this in their Facebook newsfeed.
Luckily it’s become much easier to get your Facebook map working, even in Ireland.
Watch my video and find out how to get your map working on your Facebook business page:
This may seem like a long and slow process but it’s well worth the effort to appear in search results and spread the word about your business with check-ins.
If you are still having problems with your map I’d love to hear about them, particularly if you are based in Ireland. Have you found any odd spellings of your town name? Is your town missing completely? Let me know.
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Hi! Any idea how to embed a map on your Facebook page where you can include more addresses, like hundreds or thousands. I run this page on Facebook about lost and found GoPro cameras worldwide and I would like to have a map on the page with a pin on each location where a camera was lost or found. Thanks!
Hi Nick, this isn’t something you can do on Facebook as far as I know, it’s something you’d need to get done for your website. I’m not techy enough to know how but I’m sure it’s possible.
OK, thanks for reply!
Hi!
We are a business based in Ireland and I cannot seem to get the options for Maps, Checkins and Ratings on my Facebook page? I have the option to do the address (which as you have above does not display or show), as you have mentioned in your video but there is no map at all on the page below and no option to click in or check in. It ONLY has the address bars and nothing below – is there a way that I can get this option up?? Thanks
Me too. I put in London, UK and it goes blue but theres no map underneath. Pleaaaase help!
Hi Kate, what sort of business did you tell Facebook you are? Try changing to ‘Local Business’ and see if the option appears. Also try another browser and see if it works then.
Ah thank you, sorted that now! When I search pet care se3 to see if I pop up it doesn’t show my business… does it take a while to show up??
Are you searching on Facebook, is it an address you are searching for? Facebook search is kinda odd, although you can serch by location you have to be specific. When I search places for ‘pet care se3’ I get Vanbrugh Pet Care is that you?
Hmm no it’s not. How would I get my business to show up? I’m a dog walker/pet sitter in se3 Kate’s Pet Care.
Hi Kate. I’m not sure why you aren’t coming up in local searches. I do find you when I do a search for your name. Your category is pet service so try searching again in a week.
Hello Amanda
Thank you for the video. As a Facebook admin for a small new business in east London which is incorrectly located in northwest London on the Facebook map, I’ve been trying all sorts of solutions in order to get our map details right. I can’t move the pin locator itself, but I can move the map behind it so I have done that many, many times. But each time I move the map and save it at the correct location (for the record our cafe-restaurant is at 59 Chatsworth Road E5 0LH – http://www.facebook.com/JimsCafe59) the map reverts to a 59 Chatsworth Road in Kilburn NW2 4BG. I have tried performing the operation with, and without, address / post code details, I have tried using a different internet provider (switching from Safari to Chrome) and I have reported the problem to the third-party map provider, HERE, on four occasions.
Do you have any suggestions? My next plan was to post a Google Maps screen grab as our profile pic, because this is embarrassing!
It seems strange that you can’t move the pin locator at all.
You could try to reset the whole thing by switching your business type to ‘website’ and then back again.
good morning, I am trying to add a google map location link for our organization but i am unable to do so, I have clicked to edit the infos of my facebook page but i do not see where i can add the google map link in order to show the google map map. Could you please let me know how to make it thank you
Hi Christina, You can’t add a Google map it has to be a Facebook map. The video above should help.