It can be tough using Facebook for business. Every time you think you know what you are doing Facebook change something. Whether it’s a change in the newsfeed algorithm or a layout change they really know how to keep you on your toes.
Last week Facebook changed the way you access your Facebook business page. You can no longer ‘Use Facebook As’ function. Facebookers were understandably confused and many came to me looking for a solution. This post is my answer.
In this post I will show you:
1. Where to find your business page Facebook feed
2. How to Like other business pages from your Facebook page
3. How to comment and like posts as your page
4. Liking and commenting on mobile
5. What is Business Manager and how do you know if you’ve got it?
Watch the video below for a walk around the latest Facebook business page changes
1. Where to find your business page Facebook feed
Facebook have moved this to a link in your pages sidebar.
Access your page and click on ‘See Pages Feed’ on the left-hand side of the page to access posts from all the pages you like as your business.
2. How to Like other business pages from your Facebook page
There are two ways of doing this. The first is from the page feed (see above):
- Click ‘Like other pages’ at the top of the screen. A search bar will appear
Click ‘Like other pages’ to reveal the search bar. - Start typing the name of the page you want to like and select it from the drop-down menu
- Click ‘Save’
The second method is accessible whenever you visit a page on Facebook:
- Click the three dots on the far right-hand side of the pages cover photo
- Select ‘Like as your page’ from the drop-down menu
- Choose the page you want to Like from
3. How to comment and like posts as your page
Once again there are two ways of doing this:
If you see a post in your business page newsfeed (see 1 above). When you Like or Comment from here it automatically appears as being from your Facebook page.
If you see a post in your regular Facebook feed you will need to select your page. Here’s how:
- Underneath the post you want to interact with on the right-hand side you’ll see a thumbnail image of yourself. Click this
- Select your page from the drop-down menu
- Now when you comment or like it will appear as from your page
4. Liking and commenting on mobile
So far everything I have shown you works on the web. But what if you are using a mobile phone? How does that work?
The bad news is, you aren’t able to do any of the above from either the regular Facebook app or the Pages Manager app on your mobile device. Instead, you’ll need to access Facebook via your mobile browser (Safari, Chrome etc). When you do this you should be able to access the features I’ve described above in the same manner
5. What is Business Manager and how do you know if you’ve got it?
Last year Facebook forced a new tool ‘Business Manager’ on many users. If you were using a fake profile to manage your account Facebook may well have migrated your page to a Business Manager account.
Business Manager is a tool that allows you to separate your main Facebook profile from your business activities. Although your Business Manager account is still linked or logging in when you are on the site you won’t be distracted by posts from friends or personal notifications.
How do you know if you have Business Manager?
If Facebook switched you over you will notice that you have a grey toolbar at the top of the screen rather than a blue one.
If you would like to set up a Business Manager account or find out more about how it find out more about how it works find out more on Facebook find out more on Facebook.
As you can see above all the features for Facebook pages are still there but they are trickier to access. If you are a heavy Facebook for business owner it may be worth making the switch to Business Manager.
Let me know if you have any further problems or get stuck.
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The new system is terrible – every single admin task now takes longer than it used to. But for me, the worst change is that clicking the notification button takes you to the top of the post instead of to the comment/reply that triggered the notification. If there are only a few comments, it’s not so bad. If it’s a comment as opposed to a reply, we can sort by chronological and scroll all the way down to the bottom to find it. However, if it’s a reply on a very active thread, trying to find the reply that triggered the notification is like looking for a needle in a haystack. I’m told that Business Manager fixes this particular issue, but is much more cumbersome in other ways.
Hmm that does sound annoying. I just checked on my business manager page and yes it just brings me to the post, I have to scroll down to find the comment so not an easy fix.
My business page is on business manager, SO….that little drop down to post as one of your pages does not show my business page since it moved to “business manager”. I have a few other fun pages that are not on business manager, and they DO show up as option if I want to comment on another page as one of my pages. But NOT the page that’s part of business manager. How can I post on another page, as my business page, if my business page is on business manager? Sorry this migration is terrible and very confusing.
Thank you for such an organized and easy to understand video!
Hi! I finally am getting close to understanding Business Manager, but, when I’m looking at pages in my “pages feed,” and I click the name of their page to poke around and get more info, I’m defaulted back to personal profile (my photo is there, and I’m given the option to “like” the page), but I’m still in the grey business manager bar… 🙂 Thanks!
Hi Jessie, Yes that is confusing. You are using your profile at that stage, I have no idea why they keep the grey bar at the top.
HI Amanda! Thank you so much for your thoughts!
I’m curious – do you think this is a setting I need to tweak, or just a quirky thing that doesn’t quite make sense in the business manager? (In other words, does this happen for you and everyone else also? 🙂
It’s not just you, it’s a universal problem. Hopefully they will fix it soon.
I want to like a person’s comment from my business page, not like a page’s comment from my business page. So you can not just click my icon and switch to my page to like/comment on it. How do you do this?
You can only comment as a business on public posts. If the person you want to comment on has their post privacy set to friends you won’t be able to do it. The option to switch to your page will only appear on posts you are able to comment on.
Hi, im having issues with the new message layout for facebook business pages. We need to have the ability to search for people’s names and the new layout doesnt allow for this. Im wondering if anyone can help?? thanks
Unfortunately I don’t have access to this tool yet so can’t help.
This doesn’t work. There is no “pages feed” anywhere on a FB business page. Apparently it used to be there, but they’ve removed it. Are there any other solutions to liking a page, from a business page?
It’s still there, just on the right-hand side of the screen not the left https://uploads.disquscdn.com/images/e4bba3babef62a378dd3ac7c8e9d56123f1f2764a9cefc427c7cd8a2d36f11e4.jpg
Hey Amanda. Your post is the most useful I have seen on the subject of liking another business using my business page. Bookmarked!
Glad you found it useful. Thanks for the comment 🙂
Hi amanda I have a question I am trying to like post shared by fans or people who liked my page as my business am I able to do this?
Hi Tashia, Yes if they have shared the post from your page, and if it’s a public post you can. Follow tip 3 above.
If I have business manager, how do I like or comment as my business on other post? I only show up as my personal account. Help
Have you tried the method above? Is your page not showing in the drop down?
Hi Amanda,
I was wondering if you could help me out. I can “like” our page as another one of our business pages that we manage, however, these likes do not show up on our page. Is there anything we can do to show all of the like our page has?
Likiing a page as a business doesn’t add to the Like count on the page.
Hi Amanda, I don’t get the drop down option on the comments to comment as my page. Has this changed since on facebook and is there another way to comment as a page? In fact there is no icon at all to the right. Here’s a screen shot of what it looks like!
https://uploads.disquscdn.com/images/69fe65561010915416efd08ed8ae1b7ccd21779e78c6bf2b73bce5f8d56c54d3.png
Hi Mandy, from your screen shot it looks like you are trying to comment in a group (there’s no share button) the option to comment as a page only works on other pages and public posts
Thanks Amanda!