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You are here: Home / Video / LinkedIn Gets Some Chatbot Action – Digital Coffee 27th March 2020

LinkedIn Gets Some Chatbot Action – Digital Coffee 27th March 2020

March 27, 2020 by Amanda Webb

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Instagram tests saving live to IGTV

  • When you finish you can share to story and IGTV
  • Get more people creating which will give them more ad space
  • Makes sense

https://www.socialmediatoday.com/news/instagrams-testing-a-new-option-to-re-share-live-videos-to-igtv/573967/

Instagram giftcards

  • Add links to your profile and story stickers to sell gift cards
  • Add other purchase options like delivery options
  • Under ‘edit profile’
  • This will be a lifesaver for some businesses

https://twitter.com/wongmjane/status/1243116772980473857

LinkedIn conversation ads

  • Conversation is a big word for LinkedIn at the moment, remember they used it about stories
  • Messenger ads with limited chatbot abilities
  • Can add lead forms
  • Message only sent when users are active on LinkedIn so you can get them straight into a conversation

https://about.fb.com/news/2020/03/coronavirus/#combating-misinformation-overview

Instagram testing disappearing text messages

Already had it for photos and videos

  • Chats will be deleted as soon as you leave the chat

https://techcrunch.com/2020/03/19/instagram-disappearing-messages/

Facebook small business grants programme

  • $100 million in grants and ad credits
  • No further info yet apply at link below
  • Shows us how we should nurture our customers at times like this

https://www.facebook.com/business/grants

Instagram removed unhelpful virus information

  • Removing accounts from discover
  • Removing misleading information from explore
  • Down-ranking posts that talk about conspiracy theories and the like
  • Don’t post about it unless sharing from a valid source

https://about.instagram.com/blog/announcements/coronavirus-keeping-people-safe-informed-and-supported-on-instagram

WhatsApp prompts people to get context to messages

  • Misinformation is rife in private messaging.
  • Users can seek more info on messages that have been forwarded multiple times
  • Search google or YouTube for more information

https://techcrunch.com/2020/03/21/whatsapp-search-web-coronavirus/

Why are your Facebook content and ads getting flagged?

  • Less human reviewers
  • More stuff to review
  • Bots get it wrong

https://about.fb.com/news/2020/03/coronavirus/#combating-misinformation-overview

How can businesses market themselves in this crisis

  • Be sensitive to your customers need
  • Think about how you can help your customers through this
  • Not everyone is broke
  • Don’t multiply your prices

Get a headstart on Google Analytics 4 & understand the lingo with the GA4 phrase book

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