Social media for business « Spiderworking.com's Social Networking blog

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April 7, 2010

2 Things That Bug People! – Farmville and other annoyances

Over the last couple of weeks I’ve been asked by people to blog on a couple of things that are really bugging them. So here’s the two top offenders:

1. Farmville – How to hide it

A common problem. Whether it’s Farmville or Fishville, Mafia Wars or whatever the latest craze is it seems to drive people mad. There is however help at hand, hiding these games from your newsfeed without hiding the friends using them is relatively simple:

Find a post from one of your friends using Farmville on Facebook:

Hover your mouse over the top right hand side of the post and ‘Hide’ will appear:

Click ‘Hide’. Facebook will give you the option of hiding the game or hiding the user. Click ‘Hide Farmville’

Facebook then confirms your action:

And that’s it, Farmville won’t bug you again!

2. Using Facebook Profile Pages for Business

I’ve blogged about this before but the problem seems to be getting worse and it’s really annoying people. Two people have asked me to blog about it in the last week.

This morning I logged onto facebook and this was what my news feed looked like:

Flooding a newsfeed like can prove an annoyance to people and you run the risk of users hiding your profile altogether. Apart from just being annoying there are other reasons you shouldn’t use a profile page for your business:

1. Visible to the whole world, good for SEO and for encouraging fans.

2. Demographics – Facebook offer some great demographics which mean you can see if you are targetting the right audience with your page.

3. Respect your customers, respect their privacy.

4. Facebook don’t want you to do it… they could close you down.

A Facebook fan page is visible to the whole world, you don’t need to be a Facebook user or logged in to view it. Because of this it is also visible to search engines, giving you inbound links to your website improving your search engine optimisation.
Demographics – Facebook offer some great demographics, you can see what age group your fans fall into, whether they are male or female and in what geographical area they live. This means you can see if you are targeting the right audience with your page.
Respect your customers, respect their privacy. By using a personal profile page for business you are asking friends to share personal information with you but all you offer in return is marketing information. This isn’t a fair exchange and is likely to annoy fans and attach some negative sentiment to your brand.
Facebook don’t want you to do it, they could close your profile down loosing you your friends in the process.

If your still not convinced look at this profile page that is promoting a business:

This is space that should be devoted to offering valuable content to your customers and enhancing your brand. Yet on a profile page it’s cluttered with irrelevant information.

So if you value your customers and fans please, please, please change to a business fanpage!

At Spiderworking.com we set up business fanpages for customers, offer training, consultation and even Facebook campaign management. Get in touch or call us on 01 442 9410 to find out more.

Tags: Facebook — Tags: Facebook, fan page, Farmville, Questions and answers, Social media for business, social media marketing —

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April 2, 2010

March 31, 2010

Your Social Media Questions Answered – Running Polls on Facebook

This is the second in our series of blog posts answering your twitter questions from the recent contest.

Our first question comes from Jenny from @jattconsulting more info on them here. (site still under construction)

@Spiderworking How do you run a contest or a poll on facebook?

There are a number of ways of running a poll on Facebook. Which method you use is determined by what sort of results you want. If you are running the poll for research purposes and you want definite answers to your questions I would recommend using one of the applications that has been designed to run on Facebook Pages. Probably the best application currently is “Polls” which is not only the best looking application but it also makes it easy for your fans to see the options.

If however your Poll is just for fun, or designed to create more interaction on your page, using phtographs or the Notes Application can attract more users. One of my favorite Irish Facebook pages Hairy Baby runs polls using Photos on a regular basis. They load a picture or a series of pictures and use the description box to ask the question.

We recently ran a poll on our own page using the notes application and again found it a good way to encourage interaction. Because we weren’t limiting our responses to specific answers we discovered options we hadn’t considered in the original poll.

@EJQ of Eilis J Quinlan & Co. asked:

@Spiderworking. How do you UN -follow someone???

Unfollowing someone is simple.

If you know the username of the twitter user you want to unfollow go to http://www.twitter.com/useryouwanttounfollow – Make sure you are logged into twitter.

On the right hand side of their page you will see a cog symbol:

Choose “unfollow” from the drop down menu.

We’ll be answering more of your Twitter questions next week.

If you like cool social media tools don’t forget to become a fan of Spiderworking.com on Facebook where every Monday we showcase one of our favourite apps.

We’ll be answering more of your Twitter questions next week.

If you like cool social media tools don’t forget to become a fan of Spiderworking.com on Facebook where every Monday we showcase one of our favourite apps.