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November 16, 2011

Keeping Teens Safe on Social Media – A Rough Guide

We are seeing more and more young people entering the world of Social Media.  Facebook & Twitter are becoming the tools that our youth are choosing to communicate and for many parents this is worrying.  Not only do many of them not understand the networks but they are concerned that their children could be leaving themselves open to dangers or acting inappropriately online.

It is important therefore for parents to familiarise themselves with social networks, to understand privacy settings and what levels of privacy are appropriate for young adults.  Understanding the tools gives parents the opportunity to open a conversation about social media and for them to create a supportive environment in which children will feel more comfortable reporting any issues.

Some parents approach to social media is to ban its use altogether and it’s worth noting that both Facebook and Twitter do not permit users under the age of 13.  However, banning a child over the age threshold from using these sites will just encourage them to use them outside the safety of the home.  Internet cafes and friends with computers will give them the opportunity to set up accounts without your permission and without your advice.

It’s not all bad news…

The Good News

A study by EU Kids online showed that Irish Children were the most responsible in Europe, only 7% of our teens add personal contact details to their profiles as opposed to 14% in the rest of Europe and only 11% have public profiles in comparison to 29% in the EU.

Using social media can be very beneficial for young people:

  • Confidence – communicating online can give young people added confidence. Even a shy child will often come out of their shell and start talking online.  This will build their confidence and communication skills in real life relationships and make it easier for them to integrate into new groups.
  • Social media is here to stay, it is already being woven into the fabric of our lives in much the same way as the phone and the email are already.  This makes it an important life skill that will become more and more relevant in their future lives.
  • Children are able to connect with other like minded people. These could be people they share hobbies and interests with or support groups for children with issues.
  • Education – Social media can be a space where children can learn from each other, they can share, view and understand a wide variety of content and opinions and learn to debate these.
  • Staying in touch with friends and family geographically far away, this is becoming more valid in Ireland at the moment with many families seeking new homes overseas. Social networks allow children to keep their friendships alive.

How to stay safe online

I’ve created two downloadable guides to Facebook and Twitter privacy for teens.

Download the guide: Facebook privacy – Recommendations for teens and young adults by clicking here

Download the guide: Twitter privacy – Recommendations for teens and young adults by clicking here

Suggested Rules

After discussions with parents I’ve compiled a list of suggested rules for young people using social media.  It is in no way complete and I’d love to hear your thoughts so please do leave a comment.

  • Don’t’ become friends with someone you don’t know in real life
  • Don’t agree to meet up with strangers
  • Don’t include personal contact info, hometown or other information that could have people track you offline
  • Think three times before posting something. What you post has longevity and could be connected to you in the future.
  • Respect the privacy of others
  • Never send personal contact info via a social network
  • Don’t use geolocation services that broadcast your current or past location
  • Computers should be used in shared family spaces
  • Never ever share your password

If you would like Amanda to come to your school or youth group and talk to parents or children about using Social Media safely contact us.

September 29, 2010

The Rules Of Social Media – The Results Are In

This has been a really interesting discussion. We started in July with the second round in August.  Finally we have a comprehensive list of the dos and don’ts according to all of our social media communities.  A big thank you to all of you who took the time to contribute.

A big surprise for me was how strongly people felt about some issues.  And I have to bow to popular demand and point out that the list below is simply a list of guidelines.  There are exceptions to every rule and some people find even the highest rated don’ts work for them.  However I would exercise caution, whatever your strategy it is important to measure the results clearly and consistently.  Is social media really working for you and if not how can you adjust your behavior for better results?

I have also resisted adding my opinion to the survey so far as I wanted to see what others thought but now that the results are in I’d like to add my vote to ‘Do be polite, considerate and respectful’.  I see this frequently abandoned in the heat of the moment and I think it is important to remember that everything we say on the Internet reflects on our business.  Being controversial works but there is a fine line between controversy and rudeness, a line that I strive not to overstep.  Having said this, again there are exceptions to the rule, controversy and rudeness, if it suits your business could be a big draw.

The Full List as suggested by our online communities:

  • Do give benefit to your community
  • Do be different
  • Do be funny
  • Do be interesting and relevant
  • Do be polite, considerate and respectful
  • Do be sociable
  • Do build a strong network
  • Do comment on blogs
  • Do complete your Linkedin profile
  • Do converse and reply when someone attempts to engage you
  • Do create your own App for Facebook or Smartphone
  • Do get involved in discussions
  • Do have an open and public Facebook page so those not on Facebook can access it
  • Do personalise Linkedin invites
  • Do post useful resources
  • Don’t insult people
  • Don’t apply ‘Old Media’ strategies to social media
  • Don’t be a creepy lurker
  • Don’t be repetitive
  • Don’t broadcast, engage
  • Don’t have personal conversations on Twitter (do it privately)
  • Don’t invite people who will get no benefit from it to fan your Facebook page
  • Don’t join Linkedin groups and not engage
  • Don’t just collect followers and likes, make them relevant
  • Don’t link your Twitter account to your Linkedin profile fully
  • Don’t only follow celebs
  • Don’t post inane tweets / posts
  • Don’t pretend you know about social media when you don’t
  • Don’t protect tweets
  • Don’t schedule tweets
  • Don’t sell, sell, sell!
  • Don’t spam Linkedin groups, only post relevant content
  • Don’t swear
  • Don’t think that Facebook is just B2C
  • Don’t post a big bunch of Tweets in a row
  • Don’t update Facebook personal and business accounts concurrently with the same info
  • Don’t use push over pull
  • Don’t write rules, suggest guidelines
  • Don’t post too often or talk too much

The Top 10:

  1. Don’t sell, sell, sell!
  2. Don’t link your Twitter account to your Linkedin profile fully
  3. Don’t have personal conversations on Twitter (do it privately)
  4. Don’t post too often or talk too much
  5. Don’t post inane tweets / posts
  6. Do post useful resources
  7. Don’t write rules, suggest guidelines
  8. Don’t invite people who will get no benefit from it to fan your Facebook page
  9. Don’t be repetitive
  10. Don’t apply ‘Old Media’ strategies to social media

August 25, 2010

The Rules Of Social Media- Pt.2 Results and a chance to vote.

Rulespie2

Rulesbar2

We’ve been inundated with your suggestions for the Rules of Social Media since we asked for your help here last month.

We’ve managed to narrow our intial list down to 39 suggestions with 7 of these recurring 3 or more times (see the charts above).  We noticed that people seemed to be particularly concerned about Linkedin with issues such as ‘Linking your Twitter account to your Linkedin profile’ ‘Engage in groups that you join’ and ‘Don’t spam Linkedin groups’ all being metioned.  The top gripe however was people only pushing out sales messages through social media.

We’d like to narrow down this list a little further so are looking for your help again.  Vote in our poll by clicking here and  let us know which things really work for you or really bug you.

Tags: rules — Tags: , , , ,

July 7, 2010

We need your help – What are the rules of Social Media?

therules

This week we’re asking for your help, we need your gripes.  We’re compiling a list of social media rules, the do’s and don’ts of Facebook, Twitter, Linkedin etc and we want to know what bugs you!

What would make you unfollow someone or unlike a page on Facebook?

How do you choose who to follow or like?

What lessons have you learnt?  Is there something you have done that has resulted in loosing followers or annoying your Facebook community?

How to help

Leave your rules below in our comment box, post on our Facebook page, leave a comment in the ‘Facebook For Business Ireland‘ Linkedin group or Tweet at us @spiderworking!

There will be a prize for the best suggestions.

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